JMA emerged from a bold realization:

We have a better way.

After years of being on the client side and remembering the frustrations with vendors, we knew we had a unique opportunity. It wasn’t just about delivering great work—that’s a given—but about revolutionizing the client experience.

Methodology

Pain Points

We work to accelerate your organizational transformation to realize business value at the speed of business.

The Flaws We Saw in the Industry

How can we addressed the concerns of the client and sidestep the mistakes of the vendors we have experienced as clients.

Lack of flexibility in Prioritization

Working on the most important things first. That important thing, well that can change daily or ven hourly.

Listening but not hearing

Not taking into account the overall business problems and the current constraints stated or not stated.

Reactive Problem Solving

A lack of foresight and failure to act in the client’s best interest, leading to avoidable problems.

Poor Accessibility

Being difficult to reach or unresponsive, particularly in critical moments.

Doing what the contract says

Understanding the spirit of the ask and doing that vs what the legal language states

These issues aren’t just about missed targets; they’re about how clients feel throughout the engagement. As Maya Angelou famously said, “People will never forget how you made them feel.”

Methodology

Discover

We work to accelerate your organizational transformation to realize business value at the speed of business.

Learn More

Methodology

Discover

Methodology / Discover

Understanding the End-User

We approach every project with empathy, artistry, and purpose. Our Way is simple: we listen deeply, understand thoroughly, and create thoughtfully, ensuring that your vision is at the heart of our work.

Discovery Workshops
Deep-Dive Meetings
User-Data Audits

Methodology

Discover

Methodology / Discover

Understanding Business Needs

We start every project with a shared vision. By combining your insights with our expertise, we craft a unique approach that reflects your brand’s personality and goals.

Discovery Workshops
Deep-Dive Meetings
User-Data Audits

Methodology

Discover

Methodology / Discover

Back-End Technology

We have the tools to solve any problems your business is facing. If we don’t we’ll build it.

Discovery Workshops
Deep-Dive Meetings
User-Data Audits

Methodology

Define

We start by understanding your goals, user needs, and technical requirements. This phase includes stakeholder interviews, user journey mapping, and feature prioritization.

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Methodology

Define

Methodology / Define

Analyze the Current Environment

A website audit is a comprehensive evaluation process aimed at improving a website’s overall performance, user experience, and effectiveness. The process involves technical checks, SEO optimization, content evaluation, design and UX assessment, and competitive analysis, followed by detailed reporting and actionable recommendations. The ultimate goal is to align the website more closely with business goals, improve user satisfaction, and enhance its visibility and performance in search engines.

Initial Assessment
Technical Audit
SEO Audit
Content Audit
Conversion Rate Optimization
Technical Audit
SEO Audit
Content Audit

Methodology

Define

Methodology / Define

Finalize the Project Scope

We approach every project with empathy, artistry, and purpose. Our Way is simple: we listen deeply, understand thoroughly, and create thoughtfully, ensuring that your vision is at the heart of our work.

Implementation & Monitoring
Reporting & Recommendations
User-Data Audits

Methodology

Define

Methodology / Define

Client-Centric Delivery Roadmap

We approach every project with empathy, artistry, and purpose. Our Way is simple: we listen deeply, understand thoroughly, and create thoughtfully, ensuring that your vision is at the heart of our work.

Design & UX Audit
Deep-Dive Meetings
User-Data Audits

Methodology

Deliver

We work to accelerate your organizational transformation to realize business value at the speed of business.

Book at demo to show what we were able to build for Enterprise clients.

JMA has the tools and team to be a force multiplier to your internal teams and procedures or can operate as a complete department for your enterprise.